OUR RESPONSE TO COVID-19

OUR RESPONSE TO COVID-19

Protecting Seniors from Coronavirus (COVID-19)

Home Care Assistance is dedicated to the senior population, and we have taken proactive measures during this difficult time to support our clients and families. We recommend that families take the following into account when considering ways to provide care to aging loved ones to mitigate the risks of COVID-19 and other infectious diseases.

Coronavirus (COVID-19) & HCA

When looking at care solutions, consider home care as a viable option due to its ability to keep seniors safe in their own home by promoting social distancing.

Caregivers can pick up medications, groceries, and anything else a senior needs, minimizing their interaction with large groups of people.

Home Care Assistance Helps Protect Clients

All caregivers and internal team members have received communication regarding:

  • Symptoms
  • Safety protocols
  • Travel reporting requirements
  • Proper handwashing techniques
  • Respiratory etiquette
  • Warning signs of illness
  • Infection control protocols, including effective cleaning and disinfecting of surfaces and hands

Clients or family members should make sure to report the following to their Client Care Manager if they:

  • Have traveled to a location on the CDC advisory list
  • Are infected or being treated for possible infection of COVID-19
  • Are mobility limited and need support in obtaining medical supplies or basic necessities (water, gloves, etc.)

Home Care Assistance Helps Protect Clients

We will not place any caregiver with a client for a minimum or 14 days or until cleared by a medical provider if the caregiver has:

  • Been exposed to a facility where COVID- 19 is being treated
  • Traveled to a location on the CDC advisory list in the past two months
  • Started showing symptoms of the illness

We will not place any caregiver who has symptoms of illness on assignment or accept new clients who demonstrate symptoms consistent with COVID-19 or who have traveled to Level 1-3 areas in the most recent 14 days.

What we know about the virus:

Coronavirus disease 2019 (COVID-19) is a respiratory illness that can spread from person to person. The virus that causes COVID-19 is a novel coronavirus that was first identified during an investigation into an outbreak in Wuhan, China.

How the virus spreads:

According to the CDC, the virus is now spreading from person to person mainly between people who are in close contact with one another (within about 6 feet) through respiratory droplets produced when an infected person coughs or sneezes. A person can also get COVID-19 by touching a surface or object that has the virus on it and then touching their own mouth, nose, or possibly their eyes, but this is not thought to be the main way the virus spreads.

Your Role in Keeping Your Family and Yourself Safe

The CDC recommends taking precautions to prevent the spread of the diseases:

  • Wash hands with soap and water for at least 20 seconds or use a hand sanitizer with at least 60% alcohol
  • Avoid touching your face, eyes, nose and mouth with unwashed hands
  • Cover your coughs and sneezes

If you are sick or at risk:

  • Use a face mask a to avoid spreading to others
  • Stay at home and avoid other people

Centers for Disease Control and Prevention (CDC) U.S. Department of State

  • All caregivers and internal team members have received communication regarding COVID-19, safety protocols, travel reporting requirements, and CDC advisory – including proper handwashing techniques, respiratory etiquette, and warning signs of illness
  • We will not place any caregiver who has traveled to a location on the CDC advisory list in the past two months for a minimum of 14 days or until cleared by a medical provider
  • We will not place any caregiver who has been exposed to a facility where COVID-19 is being treated for a minimum of 14 days or until cleared by a medical provider
  • We will not place any caregiver who has symptoms of illness on assignment
  • We have issued guidance to our employees regarding appropriate infection- control protocols, including effective cleaning and disinfecting of surfaces, hands and other best practices
  • We continue to communicate with and update our employees regarding reporting of potential outbreaks in communities, facilities or individuals.
  • Clients and their family members with whom they have close contact should report to their Client Care Managers if they have traveled to a location on the CDC advisory list
  • Clients and their family members with whom they have close contact should report to their Client Care Managers if they are infected or being treated for possible infection of COVID-19
  • Our management team is available for any client needs with regard to COVID-19 Prep. If you are mobility limited and need support in obtaining medical supplies or basic necessities (water, gloves, etc.), please reach out to our teams to support you in the best way possible. Please note that certain supplies, such as masks, are highly limited but we will do our best
  • We will not accept new clients who demonstrate symptoms consistent with COVID-19 or who have traveled to Level 1-3 areas in the most recent 14 days
Home Care Assistance of South Tampa Awards